Terms of service

Terms of Service

Welcome to Perfona. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General

Perfona reserves the right to update, change, or replace any part of these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of those changes.

2. Products & Services

All products displayed on Perfona are subject to availability. We make every effort to display product details, descriptions, and images accurately; however, slight variations in color, size, or finish may occur due to lighting, photography, or screen settings.

3. Pricing & Payments

All prices are listed in INR and are inclusive/exclusive of taxes as mentioned.
Perfona reserves the right to change product prices at any time without prior notice.
Orders will be processed only after successful payment confirmation.

4. Orders & Acceptance

Perfona reserves the right to accept or cancel any order at its sole discretion. Orders may be cancelled due to stock unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

Delivery timelines provided are estimates and may vary due to external factors. Perfona is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

6. Refunds & Exchanges

Perfona follows a no-refund policy.
Exchanges are allowed only in genuine cases of damaged, defective, or incorrect products, subject to:

A valid and unedited unboxing video
Request raised within 24 hours of delivery
Final approval of exchange requests rests solely with Perfona.

7. User Responsibilities

You agree to provide accurate, current, and complete information while placing an order. Perfona is not liable for issues arising from incorrect details provided by the customer.

8. Intellectual Property

All content on this website, including logos, images, text, designs, and graphics, is the property of Perfona and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

Perfona shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.